Carefully Prepared. Securely Delivered.
Every Luxury Revamped piece is held and prepared in New Zealand before continuing to its next owner.
We take care with every order — from secure packaging and careful preparation to tracked, signature-required delivery.
When you place an order with Luxury Revamped, you agree to the following shipping and delivery terms.
Complimentary Signature-Required Shipping
Complimentary shipping is included with every order within New Zealand, with no minimum spend required.
Orders are sent using NZ Post courier with signature required, providing a tracked and secure delivery service appropriate for the value of our pieces.
Once Your Order Is Confirmed
We generally dispatch your order once payment has been verified and cleared.
Please allow approximately 2-3 business days for payment to clear.
Payment confirmation is generally quicker, usually within approximately one hour, subject to bank processing.
Once payment has cleared, delivery within New Zealand is generally:
1-3 business days
Rural delivery addresses may require an additional 1-2 business days.
Delivery timeframes are estimates and may vary due to courier delays, public holidays, weather or circumstances outside our control.
Follow Its Journey
Once your order has been dispatched, a tracking number will be provided.
New Zealand orders can be tracked through NZ Post.
Please retain your tracking information until your order has been safely received.
Please Check Carefully Before Ordering
Due to the value of our pieces, we do not deliver to P.O. Boxes or Parcel Lockers.
Please ensure your delivery address is correct before completing your purchase.
Once a tracking number has been created, we are unable to change the delivery address.
If you notice an error in your delivery address, please contact us as soon as possible. While we cannot guarantee that a change will be possible, we will do our best to assist before dispatch.
For Our International Collectors
We welcome enquiries from customers outside New Zealand.
International orders are sent using an appropriate express courier service, which may include:
DHL Express · FedEx · EMS
Because international delivery costs and timeframes vary according to destination, please contact us before purchasing so we can provide an accurate shipping quote and estimated delivery timeframe for your location.
International delivery will generally take several weeks, depending on destination, customs processing and courier conditions.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, GST, fees or other charges imposed by the destination country.
These charges are not included in the purchase price or shipping quote unless expressly stated otherwise.
Any applicable customs duties and taxes must be arranged and paid by the customer.
Considered From Our Hands To Yours
Every Luxury Revamped order is carefully prepared for its journey.
Where available, original designer packaging and inclusions accompany the piece, as stated on the individual product listing. This may include:
- Original designer box
- Dust bag
- Authenticity documentation
- Care cards
- Original tags
- Other designer-specific inclusions
For eligible pieces, you may also choose our Luxury Gift Presentation for NZ$25.
What You See Is The Piece You Receive
Every Luxury Revamped piece is held, inspected and photographed in New Zealand before being offered for sale.
Our product photographs and condition descriptions are designed to give you a clear understanding of the individual piece before purchase.
Because these are pre-loved pieces, each carries its own history and character.
We believe that transparency is part of the luxury experience.
Questions About Shipping?
If you have any questions about delivery, international shipping or an existing order, we’re happy to help.
Contact Luxury Revamped →Held in New Zealand. Prepared with care. Ready for its next chapter.